FAQ
Any question?
Find your answers here
Where is Shop Neutral located?
We are proudly located at Prahran Market. Shop 6/163 Commercial Road, South Yarra, Wurundjeri Country.
Feel free to pop in and explore our range of eco-friendly products in person!
What are Shop Neutral's opening hours?
We are open on all market days.
Tuesday, Thursday and Friday 9 am to 5 pm.
Saturday 8 am to 5 pm.
Sunday 9 am to 3 pm.
Is Click and Collect available for online orders?
Click and collect is available free of charge only at Prahran Market.
What is Shop Neutral’s mission?
We are committed to offering sustainable, eco-friendly products that help reduce waste and promote Clean Green Living. Our goal is to make sustainability an easy and accessible choice for everyone.
Where are your products sourced from?
We strive to source all of our products as locally as possible, supporting small businesses and reducing the carbon footprint associated with long-distance shipping. Every item we carry is carefully selected to align with our sustainability values.
How can I stay updated on new products or promotions?
Sign up for our newsletter or follow us on social media for the latest updates on new arrivals, special promotions and sustainability tips.
Didn't find your answer?
If you have any other questions, feel free to reach out to us! We’re here to help.